FAQs

Moving to a care home is a huge decision that often brings many questions with it. Whether you are looking for a care home for yourself or have a relative in need of additional living support, there are so many factors to consider to ensure you choose the best home for your needs.

Below are some of the questions we commonly get asked by residents and their families. For more information, please visit the relevant page of our website or get in touch with our friendly team, who are always happy to help.

Please note: Most of the answers below relate to our care homes specifically and may not apply to all residential or nursing homes. We highly recommend that potential residents and their families visit our care homes to see and experience the facilities in person. This also means that each home’s dedicated care team can answer any specific questions and get to know you at the same time.

CARE COSTS

Understandably, one of the biggest questions most of our new residents and their families have is how much residential and nursing care in Scotland actually costs. For more general information about the cost of care in Scotland, see this article. Here are some of the most common things we are asked about cost:

What is the cost of a care home in Scotland?

What do your fees include?

Are there any death fees?

What is your notice period?

GENERAL CARE HOME QUERIES

With so much to consider when moving into a care home, things can get confusing. Here are some common questions relating to care homes in general:

What’s the difference between private and social care homes?

A care home can either be run by the local council or privately owned. Regardless, both are governed by the Care Quality Commission and there should be no difference in the quality of care offered, which should be to as high a standard as possible.

Most care homes in Scotland accept residents who are either privately or socially funded. At Mansfield, we have a mixture of both in our homes.

What is the difference between care homes, residential homes and nursing homes?

In Scotland, any facility which offers 24 hour care is registered as a care home. Residential and nursing care homes are similar to one another, but nursing homes have registered nurses either on call or on site. Nursing home residents may have more complex health requirements that require more specialist care. For more information, see our guide to the difference between residential care homes and nursing homes.

What is the purpose of a residential care home?

When is the right time for a relative to go to into care?

AMENITIES & FACILITIES

The facilities available to you in your new home are an important consideration. All our care homes in Scotland are well equipped and located, to ensure the best quality of life possible for all our residents. For more information, see our Facilities page.

Are TV and internet available?

Are there communal areas?

Do rooms have en-suite facilities?

Are storage facilities available in your rooms?

Can residents bring their own furniture?

FOOD & DINING

A nutritious, balanced diet is vital for staying healthy and good food is something we all deserve to enjoy, especially with friends at mealtimes! All our homes offer a wide range of delicious, healthy meals for all our residents. See our Food and Dining page for more information.

What food options are available can residents choose their meals?

Are special dietary requirements catered for?

Are snacks available for residents?

Can eating assistance be provided?

RESIDENT WELLBEING

The ultimate goal of all our care homes in Scotland is to provide the best quality of life possible for all our residents and ensure their wellbeing at all times. If you are considering a place with us for yourself or a relative, we understand that wellbeing is a primary concern and our dedicated staff go above and beyond to keep our residents happy and healthy. Visit our Activities page to see just some of the things we have an offer.

Are residents able to exercise?

Can residents continue with their hobbies and interests?

When can I visit?

What do you do to encourage resident wellbeing?

COME AND VISIT US

The best way to have your questions answered is to come and visit us in person! You’ll get to see the home, meet our team and get a feel for what life is like. We are always happy to answer any questions and want to get to know you and your family. To book a visit, get in touch with us today or go to the page of the home you’re interested in and submit a new resident enquiry. We can’t wait to welcome you!

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