FAQs
Moving to a care home is a huge decision that often brings many questions with it. Whether you are looking for a care home for yourself or have a relative in need of additional living support, there are so many factors to consider to ensure you choose the best home for your needs.
Below are some of the questions we commonly get asked by residents and their families. For more information, please visit the relevant page of our website or get in touch with our friendly team, who are always happy to help.
Please note: Most of the answers below relate to our care homes specifically and may not apply to all residential or nursing homes. We highly recommend that potential residents and their families visit our care homes to see and experience the facilities in person. This also means that each home’s dedicated care team can answer any specific questions and get to know you at the same time.
CARE COSTS
Understandably, one of the biggest questions most of our new residents and their families have is how much residential and nursing care in Scotland actually costs. For more general information about the cost of care in Scotland, see this article. Here are some of the most common things we are asked about cost:
This varies massively and depends on your personal financial situation as well as the area and care home you choose as this will affect the funding you may be entitled to. For more information, see the Care Information Scotland website. We also have our own Care Home Fees and Finances guide which you may find useful.
In Mansfield Care homes, our fees cover everything as standard, including accommodation, food and care. In some exceptional ‘out of the norm’ cases, additional fees may be charged. If you have any doubts then please speak to the team at the specific home you are interested in.
Mansfield Care do not charge any fees after death in any of our homes.
We have a 28 day notice period.
GENERAL CARE HOME QUERIES
With so much to consider when moving into a care home, things can get confusing. Here are some common questions relating to care homes in general:
A care home can either be run by the local council or privately owned. Regardless, both are governed by the Care Quality Commission and there should be no difference in the quality of care offered, which should be to as high a standard as possible.
Most care homes in Scotland accept residents who are either privately or socially funded. At Mansfield, we have a mixture of both in our homes.
In Scotland, any facility which offers 24 hour care is registered as a care home. Residential and nursing care homes are similar to one another, but nursing homes have registered nurses either on call or on site. Nursing home residents may have more complex health requirements that require more specialist care. For more information, see our guide to the difference between residential care homes and nursing homes.
At Mansfield Care Group, our aim is to ensure all our residential care homes in Scotland enrich the lives of their residents and make them as fulfilling as possible.
This is a very personal decision that is down to your family. However, if your relative is struggling to look after themselves, this is a sign that they may need to go into care.
Have a look at our what to bring when moving into a care home page for more information on this. It's there to answer this exact question in detail and clear up any concerns you may have!
AMENITIES & FACILITIES
The facilities available to you in your new home are an important consideration. All our care homes in Scotland are well equipped and located, to ensure the best quality of life possible for all our residents. For more information, see our Facilities page.
Yes, TV and WiFi are available to all residents in every one of our care homes in Scotland.
Yes, every one of our homes offers communal areas for eating and socialising, with outdoor spaces available too. Each home is unique and we aim to offer just that: a home, not a hotel.
Not all of our bedrooms have en-suite facilities, but the majority of them do!
Yes, though the amount of storage depends on the home itself as not all of our homes are purpose built. Our friendly team are happy to answer any questions, but we recommend booking a visit to the care home in person to see our available options.
Yes, of course! We wholeheartedly encourage this as it helps make their room more homely.
FOOD & DINING
A nutritious, balanced diet is vital for staying healthy and good food is something we all deserve to enjoy, especially with friends at mealtimes! All our homes offer a wide range of delicious, healthy meals for all our residents. See our Food and Dining page for more information.
We always have a wide choice of main meals, salads and other options available in all our homes. Residents are free to choose what they would like and our dedicated chefs will discuss food preferences with you on admission. Menus are discussed and chosen with residents and rotate every four weeks.
Yes. The chefs and staff in all our Scottish care homes are made aware of any dietary requirements and these are fully accommodated.
Absolutely! We make snacks available throughout the and evening for all residents. These include coffee, tea, home baked goods and much more.
Yes, we can offer support during mealtimes at any of our homes, as well as adaptations to crockery and cutlery. Our aim is for our residents to maintain as much independence as possible for as long as possible.
RESIDENT WELLBEING
The ultimate goal of all our care homes in Scotland is to provide the best quality of life possible for all our residents and ensure their wellbeing at all times. If you are considering a place with us for yourself or a relative, we understand that wellbeing is a primary concern and our dedicated staff go above and beyond to keep our residents happy and healthy. Visit our Activities page to see just some of the things we have an offer.
Yes! This is something we encourage all residents to do if able. Our homes have plenty of outdoor space for exercise when weather allows, we take residents on regular outings and we have daily exercise activities led by each home’s dedicated wellbeing coordinator. Additionally, we frequently have visits from local trainers to lead exercise classes.
Of course, and we strongly encourage this! Residents are free to pursue any hobbies or interests, old or new, and our staff are always on hand to help and encourage them.
Generally, you are welcome to visit anytime outside of meal times. If you’d like to eat with your relative, you can do so in their room.
In all our homes, we have dedicated wellbeing coordinators that organise daily exercise classes, regular outings and various form of entertainment to keep our residents happy. The coordinators hold weekly meetings to ensure they are planning activities and outings that our residents like.
COME AND VISIT US
The best way to have your questions answered is to come and visit us in person! You’ll get to see the home, meet our team and get a feel for what life is like. We are always happy to answer any questions and want to get to know you and your family. To book a visit, get in touch with us today or go to the page of the home you’re interested in and submit a new resident enquiry. We can’t wait to welcome you!
